ISLAM, N. A Review of Methodological Approaches and Modeling Techniques in Service Quality Evaluation of Surface Transportation during the Last Decade. Journal of Engineering Advancements, [S. l.], v. 2, n. 04, p. 197–202, 2021. DOI: 10.38032/jea.2021.04.005. Disponível em: https://scienpg.com/jea/index.php/jea/article/view/jea-2021-04-005. Acesso em: 19 apr. 2024.